Terms and conditions

This is where you’ll find information about our legal policies and how they apply to you. The documents linked below collectively form our standard terms of use (the “Terms”). It’s important that you make yourself aware of these Terms and agree to them before using any of our websites, products, or services.

1. General terms of use

   Here you will find the more general terms and conditions (the “Terms”) that apply to your use of our products and services, including how to communicate with us, how to manage your accounts, our anti-money laundering and anti-fraud policies, and our intellectual property rights.
   
   Depending on the country where we are incorporated and with which your account is registered (“jurisdiction”), the terms “we”, “us”, and “our” mean or relate to one of the following:

   1. 1. Metatrade50 Investments Limited
      2. Metatrade50 (FX) Ltd
      3. Metatrade50 (BVI) Ltd
      4. Metatrade50 (V) Ltd
      5. Metatrade50 (SVG) LLC

Metatrade50 Limited is the holding company for the above subsidiaries. You can find out more about each jurisdiction under Governing laws and jurisdiction. To find out more about the products offered by each of the above companies, please visit the Product offering section below

Product offering

Depending on your country of residency and the products you wish to trade, your account can be registered with only one of the Metatrade50 Limited subsidiaries.
If you are a resident of the European Union, your account can be registered with Metatrade50 Investments Limited, which offers multipliers via DTrader and contracts for difference (CFDs) based on forex, commodities, cryptocurrencies and bitcoin mining.

Governing laws and jurisdiction

It is your responsibility as you access Metatrade50 to make sure that you understand and fully follow the relevant laws and regulations of your own country. We do not support any offerings or make any solicitations that are illegal in your country, and you cannot use your Metatrade50 account for such prohibited offerings. In some countries, we may not be permitted to offer our products and services to you unless you have taken proactive steps to solicit information about them and requested to be provided with our products and services. Access to Metatrade50 and the offering of certain trades via Metatrade50 may be also restricted in some jurisdictions. It is your responsibility to know about the restrictions that apply in your country of residence and to observe them, as in continuing to access our products and services you represent to us that you are doing so legally and that, where relevant, you have solicited information about our products and services and requested to be provided with them.

Depending on where you live, your account will be governed by the laws of the country of incorporation of the company that your account is registered with as set out in Clause 3.4. below. If you have registered more than one account with more than one company, each account will be governed by the law of the country of incorporation of the company that each individual account has been registered with. You agree to submit to the applicable jurisdiction’s courts and bring any claim you may have before them. These courts will have sole authority to settle any disputes that may arise between you and us.

If a court or regulatory body of competent jurisdiction declares any provision of the Terms to be invalid or unenforceable, the rest of the Terms shall remain in full force and effect.

The applicable jurisdiction shall be one of the following:

Metatrade50 Investments Limited
Metatrade50 (FX) Ltd

Communication with us

You can contact us via our website, email, mobile applications, online chat, or telephone. Contact details can be found on the Contact page of our website It is your responsibility to make sure that you are able to receive the emails we send you

Account management

Account opening and maintaining To open a Metatrade50 account, you need to meet all of the following condition:

1. You have read the Terms in full and have understood that you will be buying and selling trades subject to the Terms.
2. You have read our Security and privacy statement and are aware of how we process information
3. You are acting only for your own benefit and not for any other person or on behalf of anyone.
4. You are over 18 years old.

Trading terms

When you open an account on Metatrade50, you can trade digital options, spread options, multipliers, and contracts for difference (CFDs). Here you will find the terms and conditions that deal more specifically with trading on Metatrade50, including those regarding our trading rules, pricing policy, payouts, manifest errors, margin, and leverage. We have a general duty to conduct our business with you honestly, fairly, and professionally and to act in your best interests when opening and closing trades with you.

We may impose certain rules and restrictions on the placing of market orders on Metatrade50. Such rules may change from time to time according to market conditions and other factors. We might provide you with written information from time to time by publishing it on our website or in any other way. We make no warranties as to the accuracy of this information. This information shall under no circumstances constitute or contain any investment advice or recommendations from us. If you use any third-party service provider for trading, it will be your sole responsibility to ensure the safety of your account and any trading that is conducted. You can refer to the General terms of use for our business partners for further clarification. If you are employed in the banking and/or finance sector, you must not conduct trades through Metatrade50 unless your employer is aware of your trading and the practice does not contravene your employer’s policies.

We reserve the right to place risk limits on your account, which may affect your trading. These limits may not be restricted to instruments and trade types. We may also impose trading volume limits on your account at our sole discretion.

We have the right to suspend our services or terminate or reverse any trade in any circumstances where we, at our sole discretion, decide that prices may not be accurate, or cannot otherwise be determined. These situations include, but are not limited to the following: When, as a result of political, economic, military, or monetary events (including unusual market volatility or illiquidity) or any circumstances outside our control, responsibility, and power, our continued operation is not reasonably possible without significantly harming our interests.

If we determine that a price cannot be calculated for contracts.

When any means of communication normally used in determining the price or value of any of the contracts we offer breaks down.

When we decide that the price or value of any of the contracts we offer cannot be quickly or accurately determined

When there is an error in trading software or any other IT system

Corporate actions

A corporate action can include but is not limited to assimilation, acquisition, bankruptcy, bonus issue, bonus rights, cash dividend, class action, delisting, de-merger, general announcement, initial public offering (IPO), liquidation, merger, change in par value, scheme of arrangement, stock dividend, stock split, return of capital, and reverse stock split.

One or more of your trades may be affected by a corporate action. In that case, we may take one or more of the following measures:
Credit an amount to or debit an amount from your account.

Know Your Customer

We may, at our sole discretion, or as otherwise required by law, conduct appropriate Know Your Customer (KYC) procedures, for which you will need to register in full and provide us with specified documents to prove your identity, address, and financial means. During registration, you may need to provide your full name, address, date of birth, place of birth, country of residence, contact number, and email address.